Vortex IT Solutions : Refund Policies

For Subscription Plans (Annual or other Unlimited Service Plan time periods), refund requests will be honored within the first 30 days of the subscription. Post 30 days, if Vortex IT Solutions has successfully resolved one or more cases, the Subscription Plan fees may not be fully refundable. For Single-Incident Plans, Unused Single-Incident Plans must be used within 30 days of purchase. No refunds will be issued for unused Single-Incident Plans after 30 days. A used Single-Incident Plan is eligible for refund if the issue/incident cannot be resolved by our technicians. In this case, refund requests must be made within 7 days of the last interaction with a technician. If a refund request is not received within 7 days, the Single-Incident Plan will not be honored for a future issue/incident. For any refund related queries, Call us on our 24×7 toll free number +1 833-200-0047 or write to us at Support@VortexITSolutions.com 

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